Shipping Policy – Novexis

Last Updated: June 2026

Thank you for shopping with Novexis. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–3 business days after payment is received.

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

We currently ship worldwide.

Estimated delivery time: 5–8 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and displayed before you complete your purchase.

Any free shipping promotions will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Tracking updates may take 24–48 hours to appear after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, Novexis cannot guarantee replacement or refund.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact us and we will work with the carrier to resolve the issue.

Contact Information

Novexis Support
Email: store+102485328214@shopifyemail.com
Phone: +31 6 87869959

Thank you for choosing Novexis. We appreciate your business and look forward to serving you.